Mid-Island FCU

we are hiring

Join Our Team!

Position: Collection Officer
Hours: Part time


  • High school graduate
  • Preferred experience working as a Collections Officer.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

 Collection officer responsibilities:

  • Reviewing the credit union debtor list.
  • Contacting customers and informing them of their overdue bill(s).
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for credit union and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.
  • Maintaining charged off loans and payment options.
  • Preparing loan modification to assist members with delinquency upon board approval.

If interested drop off resume at your earliest convenience or conatct our office for more info.

Manager : Julia Crispin    Assistant Manager: Lisa Jenkins